This page shares How we choose businesses and services across Kansas to list on our website. Each business that we select on “Best in Kansas” goes through a strict 25-point inspection checklist which includes everything from checking reviews, facilities, ratings, reputation, history, complaints, satisfaction, trust, and cost, to general excellence.

A detailed version of our 25-point checklist is given below. Remember that A few items may not be applicable to all businesses and services.

Best in Kansas 25-Point Inspection Checklist:

Customer Feedback and Reputation:

1. Online Reviews:

Check online reviews on platforms like Google, Yelp, and industry-specific forums and websites. We closely Look for a balance of positive and constructive reviews.

2. Ratings:

Evaluate the business’s ratings on various platforms. We only Consider businesses with consistently high ratings throughout the years.

3. Reputation:

Investigate the overall reputation of the business within the local community. We Assess how the business handles negative feedback.

4. History:

Research the business’s history, including how long they’ve been in operation.

5. Complaints:

Check for any filed complaints with the Better Business Bureau or other relevant agencies and Assess how the business addresses and resolves complaints.

6. Customer Satisfaction:

We seek out testimonials from previous customers and Look for patterns in customer satisfaction or dissatisfaction.

Physical Facilities and Safety:

7. Facilities:

Evaluate the cleanliness and organization of physical facilities such as Considering the accessibility of the business location.

8. Safety Measures:

Ensure the business complies with safety regulations and standards. We closely Check for any reported safety incidents.

Performance and Trust:

9. Results:

Examine case studies or examples of the business’s results. We Verify different claims made by the business regarding their performance.

10. Trustworthiness:

Assess the overall trustworthiness of the business by Considering factors such as transparency and integrity.

Financial Transparency:

11. Cost Transparency:

Look for businesses that are transparent about their pricing.

Evaluate if there are hidden fees or unexpected costs.

General Excellence and Recognition:

12. General Excellence:

Consider awards, certifications, or recognition that demonstrate general excellence.

Evaluate the business’s commitment to quality.

13. Industry Affiliation:

Check if the business is affiliated with industry-specific associations.

Consider how these affiliations contribute to the business’s credibility.

Business Legitimacy:

14. License and Accreditation:

Verify that the business holds the necessary licenses and accreditations.

Ensure compliance with industry standards.

15. Employee Qualifications:

Assess the qualifications and expertise of the business’s employees.

Consider certifications or relevant training.

Technological Innovation:

16. Technology and Innovation:

Evaluate the use of technology and innovation within the business by Considering how these contribute to the overall service quality.

17. Up-to-Date Technology:

Ensure the business utilizes up-to-date technology and tools.

Community and Social Responsibility:

18. Community Involvement:

Check for the business’s involvement in local community initiatives.

Consider businesses that give back to the community.

19. Environmental Responsibility:

Assess the business’s commitment to environmental sustainability.

Consider eco-friendly practices.

Communication and Accessibility:

20. Communication:

Assess the clarity and effectiveness of the business’s communication.

Consider responsiveness to inquiries.

21. Social Media Presence:

Evaluate the business’s activity and engagement on social media.

Consider how they handle communication and feedback online.

22. Accessibility:

Evaluate the accessibility of the business for individuals with disabilities.

Consider if they have accommodations in place.

Policies and Practices:

23. Refund and Return Policies:

Check the business’s policies regarding refunds and returns.

Assess fairness and transparency in these policies.

Crisis Management and Preparedness:

24. Crisis Management:

Assess how the business handles crises or unexpected situations. Consider any public statements or actions during challenging times.

Customer Education:

25. Customer Education:

Evaluate if the business provides educational resources to customers. Consider the level of transparency in explaining their products or services.